We accept American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa. For bank transfer please send us an email to info@luxartofficial.com.

Due to the different product sizes, we cannot offer you uniform shipping costs. The shipping costs are displayed in the shopping cart depending on the product. If you buy multiple products you only pay shipping costs once.

In most cases, all orders are dispatched the same day. In cases of high volume, your order may be dispatched the following day.

All our products are packed in a thick cardboard box. Inside the box, the products are wrapped in bubble wrap. If your product arrives damaged due to transportation, please email us at info@luxartofficial.com within 5 days of receipt.

As soon as your order has been shipped, you will receive a tracking link from us with your own tracking number.

In this case, please send us an email to info@luxartofficial.com. We ship worldwide.

If you would like to return a product, it can only be returned if it is sealed. Reduced and personalized products cannot be returned. The buyer is responsible for the return shipping costs. Returns are possible within 14 days of order confirmation.

The products inside the frame look real, but they are not. All legal requirements of the ECB are met to be considered "legal" counterfeit money. Please do not use these in real life. This is a criminal offense. All our products are for decoration purposes only.

Yes, of course. If you would like a custom piece, please send us an email to info@luxartofficial.com.

If your question is not listed above, please send us an email to info@luxartofficial.com.